Business Phone Lines

High quality, business grade voice services tailored for your business

Enjoy a streamlined, scalable communication solution

Great Call Quality - Icon

Great Call Quality

Choose between analogue, ISDN2
and ISDN30 lines

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Save Costs

You only pay for what you use and you can enjoy greater savings by integrating voice and data

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Easy Management

Access your online account to manage and monitor usage anytime, anywhere

We will review your requirements and put together a package that is most suited to your business.

Analogue Lines

Our analogue services come in either single or multilines. A single line allows users to make one incoming and outgoing call at a time. With our optional ‘Call Sign’ feature, you can also have two numbers for your single line, which is ideal for users to distinguish between work and personal calls/ multiple businesses calls. Multilines allow users to make multiple incoming and outgoing calls on one telephone number. They can be used individually with phones plugged directly into sockets or attached to a telephone system.


Feature rich  –  All phone lines can come with a range of features, such as call divert or barring, to simplify communication processes and reduce unnecessary administrative work.

Easy setup

Have your phone lines set up in as little as 3 working days. You can also keep your existing number and use your existing phone sets.

Lower costs

Our tailored solutions can integrate your voice and data to reduce your business overheads. Streamline your communication and lower your costs by optimising your communication technology.


ISDN carries your phone line digitally. Our ISDN services come in two forms: ISDN2e – is suitable for offices with 2-8 users. ISDN2 allows you to do two things per line, meaning that you can use one line for data, and another for calls. Channels can also be separated to make two calls at once. ISDN30e – is suitable for larger businesses, ISDN30e can carry 8-30 lines. You can combine your lines to get higher bandwidth and also link multiple offices. You can also make simultaneous calls.


Great call quality Voice and data are carried digitally which means you can enjoy crystal clear, high quality calls, with an instant connection. Fast data Digital lines allow you to transfer data fast and accurately. You can also combine your independent channels to achieve higher bandwidths, supporting your data hungry business apps and tools. Individual numbers for users DDIs/ SNDDIs, which give users individual, unique numbers, can be applied to all digital lines. You can have a series of direct dial numbers without going through a switchboard, streamlining your communication.

How it works

  1. When our customers make an outgoing call, dialled digits are transmitted down the phone line to the local BT exchange.
  2. The BT exchange can recognise the calling party and will then pass the call to the Chess network where the dialled number is analysed for routing purposes.
  3. The call is then passed to the terminating parties’ network provider, reaching the destination network. Call charges are billed to the customer account, which should be paid alongside the line rental charges every month.



Single analogue Multilines ISDN2 ISDN30
Type Analogue Analogue Digital Digital
Lines/ Channels 1 number on 1 line 1 number on multiple lines Multiple numbers, up to 8 lines Multiple numbers, up to 30 lines
Carry broadband? Yes No No No
Requirements Phone systems required for DDIs (direct dialling numbers)
Lines & Calls data sheet Download ISDN data sheet Download
  • Companies that require extra telephony features without wanting to change numbers or phone systems
  • Businesses looking into reducing their operational costs
  • Businesses that rely on business continuity and want a seamless migration
  • Growing businesses that entail a scalable solution.

Sales and Advice

0800 688 8858


Service Levels

We have a dedicated team of technology experts who are extensively trained to give you advice and support whenever you need it. 

To ensure business continuity, we also have a range of service level products for you to choose from.
Talk to us today to find out more..

Dedicated Customer Service Team

Not only do you get your own account manager, our UK based corporate customer service team is also at your service 24/7, 365.

Putting your business first

We aim to answer the phone within 3 rings and respond to queries within 4 hours because we understand the importance of communicaton

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