Change your tone of Voip.jpeg
More Cloud Means More Business Value

This week I'm looking at five reasons why moving to a cloud solution can reduce your costs.

FAQ: Important Product Lifecycle Update About Your Sophos Products

Sophos recently announced End of Sale and End of Life dates for a large part of their portfolio. They have created a Frequently Asked Questions document to help answer common questions about this process.

Teams, Zoom, or Webex?

I’ve been watching with interest the sharp rise in uptake of video conferencing apps during CV-19 lockdown. So far, they've done a great job in meeting the rising demands of our need to communicate and video conference with one another.

D - Power Platform Campaign June 2020 - Case Study Banner.jpg
How we saved £57k using Power Platform

Using the Power Platform in Chess to reduce our costs, work better together, and grow our business

Returning to Work?

Judging by the amount of traffic coming into Manchester today as I went for my morning walk, many businesses are already asking people to return to the office. So I thought it might be useful to run through some of our thinking on the why’s and the how’s of making decisions

The People Side of Change

Adapting to a new normal and getting the most out of your investment in systems and people are big discussion points in the current climate, especially if, like us, you are likely to have people working remotely for the foreseeable future. 

Adapting to a New Normal
Most of us are focused right now on simply dealing with the challenges thrown up by Covid-19 but I thought it might be useful to have a break from the 'here and now' and think a little further ahead.
Changes to Chess ICT Ltd Terms and Conditions

Changes to Chess ICT Limited’s Terms and Conditions from 1 June 2020

Changes have been made to the General Conditions which apply to all our products and services as well as to some Schedules which are terms and conditions specific to our products and services. The Schedules which have been changed are Schedule 3.1 Voice Services, Schedule 3.2 Internet Services, Schedule 3.4 Cloud Voice Services, Schedule 4.1 Fault Management for Connectivity and Schedule 3.2 Maintenance Support Services.

SD Social - Phone Fraud LinkedIn.jpg
Phone Fraud

The latest cyber crime report is never far from the headlines, whether it's a data breach, phishing attempt, or an email extortion campaign. However, one area that is often overlooked is phone fraud, where a hacker uses your phone system to either provide free calls to expensive foreign destinations or to gain some form of value from calling premium-rate numbers. If this happens you may be left with a significant bill.

At Chess, we offer a fraud monitor service where we check customer call profiles and lock them down if we notice unusual activity and I've noticed a definite uptick in fraud since the COVID-19 lockdown began. Here are a few security points that may be worth thinking about

SD Talking Head - Twitter.jpg

For many of us, the initial impact of lockdown was a huge change in the way we live and work. Most of us are probably settled into a good rhythm of working but may now be thinking about what will happen when the lockdown is over. 

Chess Protecting Our NHS.jpg
Chess Help Protect Our NHS
Calls to 101 are Free of Charge from 1 April 2020

To alleviate pressure on 999 services all calls to 101 will be Free of Charge from 1 April 2020 - This initiative is to enable callers to contact police for non-emergency calls.