blog

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Chess Cloud PBX Partial Disruption to Service (Resolved)

We are aware of an issue affecting some services on Cloud PBX. Our specialists are working on a solution and we expect the system to be fully functioning shortly.  

 

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AutoSwitch - Important Information For Customers

AutoSwitch, also known as PAC by SMS, is new legislation effective from 1st July 2019 throughout the mobile industry and is aimed at simplifying the process of changing providers for the customer.

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0330/0800 Number Outage

Customers may experience issues connecting with 0330 and 0800 numbers

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BT Connection Slow Speed

BT connection slow speed — voice quality may be affected

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Changes to Chess ICT Limited’s Terms and Conditions

Chess’ updated terms and conditions will be effective from 1 September 2019.

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Voice ISDN Outage (Resolved)

Some customers may be affected by an outage on ISDN services.

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MyPortal - Activate Your Account

Have you accessed your MyPortal account yet?  Activate now to enjoy the benefits of MyPortal.

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Chess Partner Conference ’19

Channel Mix, the conference organised with you, our Partners, in mind to help you maximise your opportunities.

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Making the Safety of Your Data Our #1 Priority

The security update to MyPortal means that you will need to take action when you next access your account. We’ve sent you an email to let you know how to do this, but don’t worry if you’ve missed it, we’ve included all the links on this blog!

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Outage Hosted Voice - 14 Nov
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Voice & Data Outage 26 Sep - Lancashire; Update
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We've Made Some Changes To Your Bill

From 1st October 2018, some of our prices are changing.