blog

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Talk Talk Outage (Resolved)

Services are back online following the report of a major internet routing issue affecting customers on the TalkTalk network.

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Chess 01282 Phone Number Issue (Resolved)

Some disruption on calls to Chess on 01282 Numbers

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Chess Cloud PBX Partial Disruption to Service (Resolved)

We are aware of an issue affecting some services on Cloud PBX. Our specialists are working on a solution and we expect the system to be fully functioning shortly.  

 

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AutoSwitch - Important Information For Customers

AutoSwitch, also known as PAC by SMS, is new legislation effective from 1st July 2019 throughout the mobile industry and is aimed at simplifying the process of changing providers for the customer.

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0330/0800 Number Outage

Customers may experience issues connecting with 0330 and 0800 numbers

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BT Connection Slow Speed

BT connection slow speed — voice quality may be affected

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Voice and Data Outage - Luton

Some customers in the Luton area are experiencing loss of service to Voice and Data.

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Changes to Chess ICT Limited’s Terms and Conditions

Chess’ updated terms and conditions will be effective from 1 September 2019.

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Cloud PBX Outage - Resolved

Cloud PBX is operating as normal.

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Voice ISDN Outage (Resolved)

Some customers may be affected by an outage on ISDN services.

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Issues With Hosted Voice

09.45:  We are aware of an issue with hosted voice calls and we are investigating.  We will post a further update at 10.30am   

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Voice and Data Outage - York