blog

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Managing Retention, Preventing Churn

Decreasing churn is currently a major priority for all Networks. In this on-demand webinar, we focus on the best practices to retain customers. Our experts provide you with the insight and tools to enhance your potential to keep customers.

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Chess Chats with Hollie Jervis, Chess Partner

Hollie Jervis, our Customer Experience Leader, is responsible for improving our Partners’ journey and overall experience with Chess. From the onboarding process to the ongoing assistance, she is there to ensure that you are receiving the tailored support your business needs.

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Win a Lavish Dining Experience Selling EE

This quarter, ten top performers will be recognised and invited to an exclusive VIP lunch with EE and Chess Partner to celebrate strong sales.

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Chess Chats: Tabassum Hossan, Head of Partner Commissions

In this webinar, Tabassum Hossan, Head of Commissions at Chess Partner, answers regularly asked commission questions. 

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Chess Chats: David Pimm, O2 Channel Business Manager

In this episode of Chess Chats, we interview David Pimm, our O2 Channel Business Manager. In the video he explains what his responsibilities are and how he supports both us and our partners.

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The Future of Us

Watch Ant Morse, O2, present how technology will shape our industry and change our daily lives.

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The Vanity Play of 5G

5G is changing the telecoms landscape. It is one of the hottest topics in the industry press and not only, especially after the Huawei drama hit the papers. However, how is 5G going to affect your business? Watch the panel discussion to learn more. 

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A Guide to Vodafone Gemini In-Life Form

A short video to help you fill the Vodafone Gemini In-Life form correctly.

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10 Questions with Kerri Lendon, Customer Service Director - Partner

Telecommunications and Technology are very male-dominated industries. Chess Partner is proud to have three women on the leadership team. Our second blog from Meet the Team series is with Kerri Lendon, Customer Service Director.

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Channel Mix Panel: Chess Partner Team

If you missed Channel Mix, here you can watch the recording of the Chess Partner panel with Kerri Lendon, Customer Service Director, Helen Booker, Operations Director, and Anita Wosket, Head of Partner Sales. 

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Chess Chats: Dan Walker, Partner Support Leader

Join us for another episode of Chess Chats. This session we are interviewing Daniel Walker, out Partner Support Team Leader. Dan has been with the business for 7 years and currently looks after elite, premium and business partners as well as any escalations. 

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O2 Digital Products Webinar Recording

Learn how you can enhance your portfolio with O2's digital products.