blog

holliejervis.jpg
Chess Partner: 2019 Round-Up

As 2019 draws to a close, Partner Experience Leader, Hollie Jervis, takes us through a round-up of the year so far in Chess Partner, reviewing how the team have continued to improve and offer a great experience for our Partners.

Oliver Lofthouse_social.jpg
Meet the Team: Oliver Lofthouse, Sales Director - Partner

Chess Partner are pleased to welcome on board our new Sales Director, Oliver Lofthouse. Oliver has vast experience within the industry and brings a wealth of knowledge to Chess. Read more to find out about his role, responsibilities and what he has planned for Chess Partner. 

Kerri Lendon headshot.jpg
Chess Chats with Kerri Lendon, Chess Partner

This month we welcome Kerri Lendon, Customer Service Director - Partner to Chess Chats. Kerri talks to us about her experience within the Telecoms Industry, how she’s driven towards improving the service delivered to our partners and what the key areas of focus are for the team in 2020.

Promotions.jpg
Top Performers to Win £800 Red Letter Days Vouchers

Each quarter, we’re offering our Wholesale Partners the chance to win £800 Red Letter Days Vouchers. 

GettyImages-663887668-1080x675.png
Compliance: Benefits Of Doing It Right

We worked together with our Head of Quality & Compliance/DPO, Sandra Lovell-Struthers, to create a basic guide on how you can ensure you are compliant. 

147f6b40-3f17-433b-96cf-738e9e9f91a5.jpg
Chess Chats with Jenny Hammond, Vodafone

Watch the Chess Chat with Jenny Hammond, our Vodafone Business Partnership Manager and learn more about the network's strategy.

helen-booker.jpg
Meet the Team: Helen Booker, Operations Director

Helen Booker is Chess Partner's Operations Director. She joined the company after the acquisition of TMS. With years of experience in the Telco sector, Helen is the expert looking after our billing proposition. 

RetentionWebinar.png
Managing Retention, Preventing Churn

Decreasing churn is currently a major priority for all Networks. In this on-demand webinar, we focus on the best practices to retain customers. Our experts provide you with the insight and tools to enhance your potential to keep customers.

holliejervis.jpg
Chess Chats with Hollie Jervis, Chess Partner

Hollie Jervis, our Customer Experience Leader, is responsible for improving our Partners’ journey and overall experience with Chess. From the onboarding process to the ongoing assistance, she is there to ensure that you are receiving the tailored support your business needs.

Mark Simm.jpg
Chess Chats with Mark Simm, EE Partner Sales Manager

Mark Simm is our Partner Sales Manager and his focus is to develop and grow the business, achieve annual targets and working with us to review sales strategies.

EE BT Tower.jpg
Win a Lavish Dining Experience Selling EE

This quarter, ten top performers will be recognised and invited to an exclusive VIP lunch with EE and Chess Partner to celebrate strong sales.

Chess Chats with Tabassum Hossan.jpg
Chess Chats: Tabassum Hossan, Head of Partner Commissions

In this webinar, Tabassum Hossan, Head of Commissions at Chess Partner, answers regularly asked commission questions.