Chess Corporate News

News, top tips, case studies, events

 

 

 

Act now, Microsoft to raise UK Enterprise prices by up to 22%

The falling value of the pound, post EU Referendum has been causing quite a stir and it’s no surprise that companies are having to adapt to survive.

Microsoft is the latest corporate giant to announce planned price rises from 1st January 2017, via their TechNet blog. They claim the move would ‘harmonise prices for enterprise software and cloud services within the EU/EFTA region’.

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5 steps to manage customer data effectively

Without a clear understanding of your customers, your business is basically treading water – you are failing to grasp valuable opportunities as you are unable to give customers what they want in the right format and at the right time. Not only can this stop you on acquiring new customers, you could also be losing existing customers.

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Top 10 actions we have done in 2015 to improve customer service

As a business telecoms provider, we understand how important great communication is and this is why customers are always at the heart of our business. We are proud that our effort has been recognised by numerous reputable awards and accreditations, such as:

  • Chess is the first UK telecoms company to achieve the Customer First award
  • Individual Institute of Customer Service qualification
  • Investor In People, ISO9001:2000,  ISO14001 accredited;
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Chess welcome IRW systems to the group

We are always look for ways to improve and achieve more, especially in terms of our customer service. We would like to share with you what we have done internally in the last year to take our customer service to the next level.

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Top 4 business trends 2016

In today’s competitive business world, leaders have to be proactive, embrace the business trends and also recognise the latest technology. This can give your business a competitive edge so you can work smarter, realise opportunities and drive profit.

Here are the top 4 trends that we believe will drive success in the coming year.

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