IT Support that pre-empts problems
before they can harm your business!
IT Support is an essential part of any modern organisation, but it’s not just about reacting to situations when things go wrong, it’s about being proactive and eliminating problems before it impacts on your business.
Whatever level of service you require, from tailored service and support contracts to total outsourced servers and data centres, we have the resources, skills and experience to ensure the performance and availability of your business-critical systems remain running, safe and secure.
- Remote server monitoring with My Portal, LAMA and service desk
- Network support
- Post-sales support: 1st–4th line
- Cloud and colocation services
- On site maintenance and warranty fix
- Single point of contact and access to highly trained and qualified experts
- Faster response times and enhanced after hours coverage
- Reduce overall IT costs — use our service during peak periods rather than hiring temporary staff
- Reassurance your business systems are taken care of freeing you up to focus on your core business
Why Managed Services with Chess?
Our People and Our Values
We’re passionate about technology and committed to our core values: Quality and Passion.
We’ve enjoyed eight consecutive years in The Sunday Times 100 Best Companies to Work For.
Lifecycle Services and Delivery
You can trust us to deliver the right information, at the right time, to the right people across your entire ICT estate.
Expertise across voice, connect, cloud and digital portfolio.
ITIL and PRINCE2 Best Practices
Our highly skilled and certified people leverage world class tool sets.
Relationships with best-in-class vendors means knowledge and skills development is shared with all our customers.
Nationwide 24/7 Service Centres
Engineering and logistics for office environments, data centres and critical national infrastructure.
My Portal – maximise return on your IT investment with our bespoke online resource.