Customer Relationship Management

Increase Sales, Transform Marketing and deliver exceptional Customer Service

 

Find out how we have helped Eyeful Presentations drive sales and improve their business processes with Microsoft Dynamics CRM Online.

 

Improve Customer Service

 

Centralised Data

Put all your customer data in one system to improve response times and improve data transparency. Avoid duplicate calls, inconsistent contact and lack of ownership by centralising your customer information.

Greater Customer Knowledge

With all your data in one place, your teams can respond to cases faster and have instant access to the data they need. With improved knowledge, you can increase customer satisfaction and build loyalty easier than ever before.

Automated Reminders

Customer call-backs being neglected or forgotten? With Dynamics CRM you can automate the reminder process, ensure your customer service and sales teams never miss a beat. Eliminate errors and automate time consuming tasks to make more time for your customers.

Increase Sales

Advanced sales lead and pipeline management to help you focus on the right opportunities. Streamline processes and facilitate collaboration across your business so your people can uncover relevant and actionable insights that can lead to bright ideas and better decisions. Improve team communication and increase your bottom line with the power of Dynamics CRM.

Transform Marketing

Unlock undiscovered potential within your customer base, drive campaign ROI and improve marketing productivity. You can deliver impactful campaigns to the right people at the right time with our powerful segmentation and campaign management capabilities, plus monitor your brand and competitor social media and share of voice with Dynamics CRM social listening.

Microsoft CRM

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SPEAK TO OUR EXPERTS

As an official Microsoft Gold Partner for CRM and Digital Advertising, you can trust us to deliver the right solution for your business.

Familiarity

The latest, complete office suite – comfortable, intuitive, the look and feel your people are already familiar with

Work Smart

Streamline the way you communicate and collaborate without driving up costs

Mobility and Flexibility

Easy to manage and quick to deploy cloud-based solutions, which allows access to data wherever you are

Award winning

As a Microsoft Gold Certified Partner with the Customer Relationship Management competency, we strive to deliver an outstanding service to each and every one of our customers:

  • Microsoft Dynamics President’s Club 2012 and 2013
  • Microsoft Dynamics Reseller Partner of the Year Award Finalist 2013
  • Microsoft Cloud Accelerate Partner
Microsoft Gold Certified Partner
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