Disasters take many forms. Fire or floods make headlines and have enormous impact - however it's the common, everyday actions that are the most likely to strike at the heart of your business. Accidental (or malicious) data deletion, accidents to hardware and poor security are the daily disasters just waiting to happen.
It's indoors, not outdoors, that the biggest threat to your business continuity lies.
Catastrophe has struck. If you're one of the 60% of today's businesses who ship backup tapes offsite, you're now scrambling to retrieve those copies. Once back in the building, you'll need to ingest the data to your backup server…. restore data and applications to your primary servers… and you're up and running again. Sometimes, after considerable downtime.
Alternatives to tape backups include replicating data to a secondary site, mirroring the data centre. It's a pricey option, requiring not just a secondary data centre facility, but also additional sets of identical servers, storage, switches and software etc.
The advent of hybrid cloud solutions offers a combination of on-prem and off-prem disaster recovery-as-a-service models. Data is deduplicated and compressed, and backed up locally. The off-prem element is provided on a subscription basis, often eliminating many operational responsibilities.
Being prepared means having a solid business continuity and disaster recovery plan. Fundamental issues to consider include how quickly your business would need to recover from an incident, and how much data loss is acceptable. This dictates what preparations are needed, and how much budget needs to be set aside.
One Size Doesn’t Fit All
Which are the applications that are driving your business, generating revenue or are key to staying operational? Mission-critical, business-critical and non-critical applications will vary across your organisation, you'll have applications with differing service level agreements and potentially different requirements for their recovery objectives. Ranking your applications and services helps identify the impact of relevant incidents, so a suitable solution can be designed, addressing two key criteria:
- Recovery Time Objective (RTO). This is the target time you set for normal operations to be restored after an incident occurs
- Recovery Point Objective (RPO). This focuses on the data your business could lose after an incident, and setting a limit, measured in time.
In an ideal world, both RTO and RPO would be as little as possible - but this could incur a cost that's outweighed by the potential benefit. .
You'll be used to regular fire drills, so should there be a real event, everyone knows where they go, what they do (and what they do not do), and what they are responsible for. A disaster recovery strategy requires the same approach. Regular testing of each of the processes and procedures ensures the plan is fit for purpose, and highlights any updates required as the business environment changes.
Backup & DR Knowledge
Changes to Terms and Conditions
We have made an amendment to our General Conditions to include a definition of Supplier. We have made this change because the General Conditions together with the relevant product and service specific terms and conditions contained with Schedules 3 and 4 will soon apply to all direct customer contracts across the Chess Group.
Terms and Conditions - WLR Single Analogue Lines, WLR Multiline, ISDN2 and ISDN30 Services – COVID-19
In response to the current COVID-19 pandemic Openreach has confirmed that they have put in place a support scheme for Small and Medium Enterprises with respect to WLR Single Analogue Lines, WLR Multiline, ISDN2 and ISDN30 services whereby they will support Small and Medium Enterprises, upon request, to;
10 Tips to Successfully Manage Your Remote Team
As the reality dawns that we are all going to be working from home a lot more in the future, how do we make sure we make the most of it? There are plenty of benefits, but possibly a few challenges too, especially if you are a manager. There will be difficulties that you may not have dealt with before – especially if you’ve been used to sitting in an office with your team.
Here are a few tips to help get the most out of your team and your day