Homepage hero image

PBX

Traditional and Cloud-Based PBX Solutions
Cloud PBX for Improved Business Flexibility

A core benefit of your cloud PBX solution is that’s there’s no complex technology for you to manage. That means can focus on the important matter of running your business. Additional users and features can be deployed quickly, adding flexibility and scalability to your business communications.

Delivering Return on Investment

In an age of unprecedented levels of competition, you need to ensure that every call to your business is answered. Your PBX solution can route incoming calls to the right person, team or department, so that no call goes unanswered and no sales opportunities are missed.

generalMagnetStripImage
Save Money
Are you paying too much for your phone system?
Download our cost saving calculator to discover how much money you could save by moving to a cloud phone system. 
Calculate Now
PBX Solutions for all Circumstances

Your PBX can enable everyday communications across your business, yet is also the emergency safety net to ensure continuity in unexpected situations. A cloud-based PBX can divert calls in minutes to mobiles, call centres and other offices at the press of a button once as part of a disaster recovery plan.

Reliable Communications for Collaborative Teams

Your PBX should enable your organisation with seamless communications between teams of sales and customer service employees making inbound and outbound voice calls, as well as delivering the added value of unified communications, free user-to-user IP calls and only a minimal handset to lines requirement.

generalMagnetStripImage
Case Study
Helping an International Business

Download our case study to find out how we helped save Armstrong Craven tens of thousands of pounds a year.

Read Now
88%
of organisations are making use of cloud services.
40%
of voice traffic in a business are now conference calls.
72.2m
number of hosted voice subscribers by 2020.
Unified Communications

A PBX-based unified communications solution can empower your organisation by combining voice and conference call services with web-based collaboration capabilities, voicemail, messaging and mobile communications. It’s a secure, reliable and easy-to-use communications solution that allows you to scale your costs in line with your business growth.

Delivering Time Savings and Efficiency

Face-to-face customer interaction is an invaluable part of sales. And with a modern video-conferencing solution it’s an easy, effective alternative to driving around the country for meetings that saves time as well as boosting customer engagement efficiency.

generalMagnetStripImage
Datasheet
Looking for hassle-free PBX capabilities to replace your telephone system?

Download our data sheet to discover how Cloud PBX can help your growing business.

Read Now
I like the Degree of Mobility That System Delivers
“I particularly like the degree of mobility that system delivers. I can call the office from anywhere in the world where there is a Wi-Fi connection and can make international calls at a much cheaper rate than previously. It is very convenient, and the call quality is always very good. The system allows us to connect and transfer calls easily with staff who are out of the office.”
Rachid Daker, Director
Daker Estates
I Would Highly Recommend Them
“Chess staff are friendly, efficient and knowledgeable. I would highly recommend them.”
CLONDALKIN AGENCIES
Offer a Consistent Level of Service at All Times
“Chess are quick to respond to any enquiries and offer a consistent level of service at all times.”
ALAN NORTHROP LTD
PBX-based Contact Centre Solution

Organisations with in-house sales and customer service teams rely heavily on robust and reliable telephony services. Routing inbound calls to the right place fast and maintaining outbound call workflows and records are both key to customer satisfaction – and core requirements for a PBX-based Contact Centre solution.

Transforming Your Customer Interactions

Seamless and fast routing of customer calls to the right call handler, even at times of high traffic volume, has the power to transform customer interactions. The quality of your customer interactions can be a competitive strength, so choosing the right PBX-based Contact Centre solution can be the difference.

Solutions that help your people stay connected.
NMN chess 9 nov_2016_3421.jpg
Cloud PBX
Our Cloud PBX solutions can help improve communication within your business, reduce costs and bring your business into the digital age.
Girl_working at desk.jpg
PBX
PBX solutions allow your telephone systems to function seamlessly across many teams internally — thus are ideal for sales/customer service focused businesses. Chess can work with your organisation to develop a PBX solution tailored to your operations.
Culture 3
Unified Comms
We provide solutions that can help everyone in your organisation to communicate, work and share information on a global scale.
Women Smiling on desk.jpg
Contact Centre
Our contact centre system offers call and contact routing for high call volumes.