Terms and Conditions

Our most frequently asked questions

 

 

Standard Terms and Conditions

pdf-icon   Click here to view our Chess’ Standard Network Terms and Conditions

Chess Mobile Network Services Terms and Conditions

pdf-icon   Click here to view our Mobile Network Terms and Conditions’

Maintenance Terms and Conditions

pdf-icon  Click here to view Chess’ Maintenance Terms and Conditions

General Condition 22 - Service Migrations and Home Moves

pdf-icon  Click here to view Chess’ General Condition 22

General Condition 23 - Mobile Telephony Services

pdf-icon  Click here to view Chess’ General Condition 23

Automatically Renewable Contracts
pdf-icon  Click here to view Ofcoms statement on Automatically Renewable Contracts
Confidentiality Agreement
pdf-icon  Click here to view Chess’ Confidentiality Agreement
Fair Usage Policy

pdf-icon  Click here to view Fair Usage Policy

 

pdf-icon  Click here to view Chess’ Acceptable Fair Usage Policy

Standard Rates and Fees
pdf-icon  Click here to view Chess’ Standard Rates & Fees
Cookies & Internet Advertising
pdf-icon  Click here to view Chess’ Cookies & Internet Advertising Policy
Customer Code of Practice
pdf-icon  Click here to view Chess Limited Code of Practice
Complaints Code
pdf-icon  Click here to view Chess’ Complaints Code
Notifications

Click here to view Chess’ Notifications

Nominet Terms and Conditions

pdf-icon  Click here to view Nominet Terms and Conditions