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Empowering Small Businesses for the Digital Future and Preparing Them for the PSTN Switch Off

Introducing Cloud Voice Express

Grant Thain, Voice and Connectivity Vendor Alliance Manager at Chess, introduces Cloud Voice Express - the new single line digital phone service. He covers:


In today's fast-paced business landscape, staying connected is not just a luxury – it's a necessity. For freelancers, sole traders, and small single-site businesses, having a reliable phone line is crucial to maintaining a strong connection with customers. That's why we're thrilled to introduce Cloud Voice Express.

The Shift to Digital Communication

The digital revolution is reshaping the way we communicate, and the transition is accelerating. By 2027, traditional phone lines will become a thing of the past, making way for more efficient and versatile digital alternatives. With 16 million lines and channels requiring migration to digital platforms, the need for a seamless and user-friendly solution is clear.

Embracing the Future with Cloud Voice Express

At Chess ICT, we understand the unique challenges faced by small businesses. That's why we're launching Cloud Voice Express – a cutting-edge digital phone service designed specifically for freelancers and sole traders who rely on a single phone line. As the UK Public Switched Telephone Network (PSTN) prepares for its sunset in 2027, Cloud Voice Express offers a hassle-free way for small businesses to transition to a digital alternative.

Unleash Your Business Potential

Cloud Voice Express isn't just about communication; it's about unleashing new opportunities. With the world becoming increasingly connected, embracing hybrid and remote work is essential. Cloud-based and accessible from anywhere in the world, Cloud Voice Express enables you to work remotely while retaining the professionalism of a business phone number.

Why Cloud Voice Express?

1. Seamless Connectivity from Anywhere: We understand the importance of staying connected with your clients. With Cloud Voice Express, you won't miss a single call whether you're working from home or on the move. Our system ensures that your customers can reach you across both mobile and office phones.

2. Easy Transition to Digital: Migrating from legacy phone lines to a digital alternative has never been easier. Cloud Voice Express is a hosted VoIP solution that delivers crystal-clear voice calls over broadband networks. It's the perfect solution for single-site businesses like freelancers and sole traders requiring a single phone line. 

3. Future-Proof Your Business: Cloud Voice Express equips your business with a digital phone service ready for the future. Say goodbye to geographical number restrictions and enjoy the flexibility of working from anywhere, anytime. 

4. User-Friendly Control: Take charge of your call settings effortlessly through the mobile app or online portal. Whether it's call forwarding, holding, or managing voicemails, it's all just a tap away.  Take charge of your call settings effortlessly through the mobile app or online portal. Whether it's call forwarding, holding, or managing voicemails, it's all just a tap away. 

5. Preserve Your Identity: Worried about losing your existing phone number? Fret not. Cloud Voice Express makes it simple to transfer and retain your current numbers

6. Uninterrupted Connectivity: Even if your main site experiences downtime, Cloud Voice Express ensures you're reachable and responsive, enhancing your customer service quality. ​

7. Intuitive Voicemail: Our voicemail service is designed to be user-friendly, ensuring you never miss important messages from clients.

Work From Anywhere, Anytime and Experience a New Level of Flexibility ​​

With our brand-new mobile app, you have all the call features at your fingertips, regardless of the device you're using. From voicemail and call divert to call hold and out-of-hours settings, you can customize it all with ease. This level of control empowers you to deliver impeccable customer service, setting your business apart.

At Chess ICT, we're dedicated to providing innovative solutions that empower small businesses. Cloud Voice Express is a game-changer, ensuring that you're prepared for the digital future while delivering exceptional customer service. As the world evolves, so should your communication methods. Embrace the future with Cloud Voice Express and never miss a beat in your business journey. 

Our experts can help remove the stress from your migration plan and help you transition away from at risk services before they disrupt your business. ​​If you would like more information on the right solutions for your business, please get in touch on 0344 770 6000 and select option 4, or request a call back via our website

About the author

Grant Thain

Grant Thain is an experienced Connectivity and Voice specialist. He’s undertaken a number of roles at Chess, and is now Vendor Alliance Manager. He supports Chess customers, vendors and people with his in-depth experience and knowledge of the solutions that are both available now, and under development.

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