Future-proof your business with Cloud Voice
In January 2027 BT will switch off the PSTN network, which means your business needs to upgrade to IP telephony. While the pandemic accelerated the adoption of new technology, you should focus on future-proofing your organisation as it's no longer an option but a necessity.
Connect your people, work from anywhere and reduce your costs. Create a more productive, profitable and customer-centric organisation with Chess Cloud Voice.
Cloud Voice
Key Benefits
There are many benefits of hosted telephony, and with Chess Cloud Voice, no call goes unanswered, and no sales opportunity is missed.
Puts you in control
Cloud Voice puts you in complete control of your phone system and comes with an extensive range of call handling and management features, all operated through an easy-to-use web interface.
Work from anywhere
Extend your business reach and use any local area number no matter where you are located. You have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers.
Reduce your costs
You only pay for what you need on a simple per-seat basis. No major hardware investment and no financing costs to consider. Cloud Voice offers all the cost benefits of IP telephony including free site-to-site calls.
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Creating a modern workplace with Cloud Telephony and Unified Communications
Cloud Voice
Key Features
Cloud Voice provides high standards of phone interoperability with its useful desktop and mobile clients plus a choice of premium headsets and handsets from a range of manufacturers.
An easy-to-use web interface provides feature control and valuable user information. With our experienced inhouse software development team, we can provide a positive user experience for both service and performance monitoring.
Simple, easy to use interface
The web dashboard offers a broad range of call handling features and gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring calls are handled effectively.
Admin Controls
Cloud Voice provides IT managers with a powerful administrative management capability while giving employees freedom to control calls quickly and effectively.
Set up is quick and easy and you can choose to pass down control to the user or you can retain control of the individual user features.
Call Recording
Record inbound, outbound or internal calls for compliance, customer service or audit purposes.
Control what you record - some calls, all calls or record calls on demand. Pause and resume a recording using the in-call menu option on the desktop app and certain handsets.
Auto Attendant
You can use Auto Attendant to provide callers with call routing options for different areas of the business or create announcements to inform callers of details such as opening hours and website address when the office is closed.
Cloud Voice
